Step 1: Schedule Laundry Pickup

Get in touch with us by calling or WhatsApping us on 0317-5286379. Choose a preferred time slot for laundry pickup, and one of our laundry chiefs will visit you. Our laundry chief will separate your laundry according to the service, pack it in different bags, weigh your laundry on a digital weighing scale – and share the bill with you.

Step 2: Tagging Your Laundry

Once the laundry reaches our unit, the items are counted again and cross-checked. We eliminate the possibility of human error in calculations and counting by rechecking your laundry before processing it. Our team will inform you in case of any changes in the laundry bill. We then use system-generated tags for every piece to avoid potential loss or exchange.

Step 3: Doing Your Laundry

Your laundry is then processed for washing and ironing. We use imported detergents and gentle fabric softeners to keep your laundry in its finest condition. Our QA team thoroughly checks every piece before sending it for delivery, ensuring utmost service quality. Every laundry item is carefully handled to avoid any damage during the process.

Step 4: Delivery in 96 Hours

We don’t wait a week to deliver your laundry, like traditional dhobis. We bring back your laundry within 96 hours at your preferred time and collect cash from you. Your convenience and satisfaction is at our utmost importance, if your order wasn’t delivered on time or if the laundry was not upto the mark, please feel free to get in touch with our customer service by calling or WhatsApping us on 0317-5286379. And if you have a full laundry basket, hand it over to our laundry chief.

Client Testimonials

Our team goes above and beyond its call of duty to provide a stress-free and convenient laundry solution. See what our 610+ customers have to say about us!

  • Maria Karim

    “I have been using them for about two years now, and the low prices make me a happy customer. Plus, it is easy to book and pay!”

  • Abdul Rafay

    “The delivery is pretty fast, unlike dhobis that take a week to bring the clothes back, so it’s a yes from me!”

  • Saleeha Khan

    “My sisters and I use Washup for our laundries and don’t think we can trust anyone else, especially with formal clothes”

  • Muhammad Saad

    “The staff is really professional, and I am satisfied with the prices too!”

Frequently Asked Questions

  • 1. What are your working days/hours?

    Our online laundry service operates from Monday to Saturday between 9:30 AM and 6:30 PM.

    You can choose from the following slots for laundry pickup:

    A. 09:30 AM – 01:00 PM
    B. 01:00 PM – 04:30 PM
    C. 04:30 PM – 06:30 PM

  • 2. What is the process of using your laundry service?

    • Call or WhatsApp us on 0317-5286379, select a slot for your laundry pickup, and share your address.
    • One of our riders will arrive for laundry pickup, note down the laundry, separate the clothes and add them to laundry bags, and weigh them in front of you on a digital weighing scale.
    • We will wash, iron, and fold/hang your laundry and deliver it back in 96 hours (except Sundays and public holidays).

  • 3. What happens after the laundry pickup?

    • Once your laundry reaches our washing unit, the items are recounted and cross-checked to eliminate possibilities of human error during collection.
    • We inform you of any changes, if any, before further processing your laundry.
    • Unlike traditional dhobi services, our process is digital. We enter the laundry details into our system for software-generated tags. Your laundry won’t be lost or exchanged with another client.
    • We then send your laundry for washing, drying, ironing, and folding/hanging.
    • Our QA team checks every laundry piece before sending it for delivery.
    • Our rider delivers the laundry back (in 96 hours).

  • 4. What does your laundry service include?

    We offer water-based washing and ironing services. We wash your laundry using imported detergents and gentle softeners, and you can choose to receive your laundry as folded or hanged.

    We are currently testing our dry-cleaning services and will be launching soon. Stay tuned.

  • 5. What are your laundry pickup and delivery charges?

    We charge Rs.100 for pickup and delivery. We offer free pickup and delivery on all orders above Rs. 700!

Thank you for choosing Washup!

We appreciate your trust and will care for your laundry. We look forward to taking on of your laundry load.